IT Support & Operations
Infrastructure & National DatabaseDirectly operating, maintaining, and providing 24/7 mission-critical IT support in a high-discipline environment: managing internal LAN infrastructure, National Population Database operations, automated fire alarm transmission systems, and digital document workflows across administrative units.
- Configured and managed internal LAN/VLAN networks, enforcing network security policies and secure routing across operational departments.
- Administered and operated the National Population Database system - ensuring high availability, data integrity, and strict security compliance.
- Monitored and maintained 24/7 automated fire alarm transmission systems, ensuring zero-downtime communications for command and emergency dispatch.
- Deployed and provided end-user technical support for digital document workflows, eliminating paperwork and accelerating administrative turnaround.